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100% Safe Shopping Guarantee
These are unique handcrafted items. The artisans take time and care in their
efforts to create these crafts. Some of our decorative artifacts may take more
time and are well worth the wait.
Shipping Charges/ Exchanges / Returns / Payments
Online Costumers (credit card purchase through phone, fax, email, and mail):
We accept all major credit cards including Visa, MasterCard, JCB, and American Express. There are no credit card surcharges. Please be sure to provide the exact name, billing address, and telephone number as they appear on the credit card statement. Incorrect information may cause a delay in the time processing the order. Orders that are shipped to an address other than the billing address listed with the credit card company require a temporary, alternate shipping note added to the account. Applying this note may also cause a short delay in processing time as we will need to verify this manually. We must verify and secure funds before shipment is made. This is for your security. Please note that we prefer credit cards issued by a bank or other financial institution within the U.S., possessions, and Canada with verifiable references. If the bank is unable to provide verification, we will contact you for alternate arrangements. All transactions are subject to verification for safety and security purposes.
First Time Online Costumers (for bank to bank wire transfers):
a) Upon receiving of Purchase order: 50% of Total P.O. amount
must be
wired before items be prepared.
b) Your shipping charges are determined by the weight and
size of your items. We will send a quote for shipping cost after your order
is processed and ready to be shipped.
We will ship in-stock merchandise immediately and backordered items as they
become available. You will only pay shipping and handling charge for what ever
is sent out.
c) Items ready for shipping: 50% of Total P.O. + shipping
charges must be
wired.
d) We will fax or email to you: bill of lading and airway bill.
We require this procedure for first time customers.
Exchanges
If you are exchanging merchandise, you are responsible for the cost of returning
it to us. Shipment of a replacement item of equal or lesser value is free of
charge; however, if you would like to upgrade your shipping method or purchase
additional items, you are responsible for the cost of additional items and shipping
charges.
Returns
If you are returning merchandise for a refund, you are responsible for the cost
of returning it to us. Unfortunately, we cannot reimburse you for the original
shipping charges. Items may be returned for refund only if refund request is
made within three days of your receipt of item and before sending the item back.
Contact made after three days, but no more than ten days, will result in a store
credit in lieu of a refund. No returns will be honored if refund request is
made after ten days of item receipt.
Satisfaction Guarantee
Guest satisfaction is our top priority. We want you to be 100% happy with all
your purchases from us. If, for any reason, you are unhappy with your purchase,
you are welcome to return it, with its original packaging, for a full refund.
Your Privacy
Our Pledge to You, Our Customer
We respect your privacy. We do not sell, rent, or loan any identifiable information
regarding our customers to any third party. Any information you give us is held
with the utmost care and security, and will not be used in ways to which you
have not consented.
Use of Information
We will not collect any personal information about individuals except when specifically
and knowingly provided by such individuals. Examples of such information are:
name, postal address, e-mail address, phone number, birthday, and product commentary.
Rev Fashion
RJNC Bldg. Saac I, Buaya
Lapu-Lapu City, Cebu
6015 Philippines
Telephone Numbers:
Philippines: Tel.: 63(32)3414550 FAX: 63(32)4958681
USA: 1(707)7034194
Email: sales@revfashion.com